Hours of Operation

You can submit a support request 24 hours a day, 7 days a week through any of our automated methods.

Regular Hours of Operation

Our regular hours are 9AM to 5PM, Monday to Friday, Eastern Time. We are closed on Saturday and Sunday. Urgent after-hours support is available, please consult your Client Services Agreement (CSA).

Holiday Hours

New Year's Day Sunday, January 1st 2017 Closed
Family Day Monday, February 20th 2017 Closed
Good Friday Friday, April 14th 2017 Closed
Victoria Day Monday, May 22nd 2017 Closed
Canada Day Monday, July 3rd 2017 Closed
Civic Holiday Monday, August 7th 2017 Closed
Labour Day Monday, September 4th 2017 Closed
Thanksgiving Day Monday, October 9th 2017 Closed
Christmas Day Monday, December 25th 2017 Closed
Boxing Day Tuesday, December 26th 2017 Closed
New Year's Day Monday, January 1st 2018 Closed