Hours of Operation

You can submit a support request 24 hours a day, 7 days a week through any of our automated methods.

Regular Hours of Operation

Our regular hours are 9AM to 5PM, Monday to Friday, Eastern Time. We are closed on Saturday and Sunday. Urgent after-hours support is available, please consult your Client Services Agreement (CSA).

Holiday Hours

New Year's Day Tuesday, January 1st 2019 Closed
Family Day Monday, February 18th 2019 Closed
Good Friday Friday, April 19th 2019 Closed
Victoria Day Monday, May 20th 2019 Closed
Canada Day Monday, July 1st 2019 Closed
Civic Holiday Monday, August 5th 2019 Closed
Labour Day Monday, September 2nd 2019 Closed
Thanksgiving Day Monday, October 14th 2019 Closed
Christmas Day Wednesday, December 25th 2019 Closed
Boxing Day Thursday, December 26th 2019 Closed
New Year's Day Wednesday, January 1st 2020 Closed