Hours of Operation

You can submit a support request 24 hours a day, 7 days a week through any of our automated methods.

Regular Hours of Operation

Our regular hours are 9AM to 5PM, Monday to Friday, Eastern Time. We are closed on Saturday and Sunday. Urgent after-hours support is available, please consult your Client Services Agreement (CSA).

Holiday Hours

New Year's Day Monday, January 1st 2018 Closed
Family Day Monday, February 19th 2018 Closed
Good Friday Friday, March 30th 2018 Closed
Victoria Day Monday, May 21st 2018 Closed
Canada Day Monday, July 2nd 2018 Closed
Civic Holiday Monday, August 6th 2018 Closed
Labour Day Monday, September 3rd 2018 Closed
Thanksgiving Day Monday, October 8th 2018 Closed
Christmas Day Tuesday, December 25th 2018 Closed
Boxing Day Wednesday, December 26th 2018 Closed
New Year's Day Tuesday, January 1st 2019 Closed